1. Overview
At Link Bait, we strive to provide a reliable and valuable service to our customers. This Refund and Cancellation Policy outlines the terms for refunds and cancellations for our monthly plans. By purchasing our services, you agree to the terms outlined below.
2. Monthly Plans
Our company bills automatically to the payment method on file at the start of each billing cycle. Your plan renews monthly unless canceled as described below.
3. Refund Policy
3.1 Money-Back Guarantee
We offer a 14-day money-back guarantee for new customers. If you are not satisfied with our service within the first 14 days of your initial purchase, you may request a full refund, no questions asked. To request a refund, contact our support team at [email protected] with your account details.
3.2 Conditions for Refunds
- Refunds are only available within the first 14 days of the initial purchase.
- Refunds do not apply to renewals or subsequent billing cycles.
- Refunds are not available for partial months of service or unused portions of the service.
- Refunds will be processed to the original payment method within 7-10 business days of approval.
3.3 Non-Refundable Circumstances
- Refunds will not be issued for:
- Purchases past the 14-day money-back guarantee period.
- Accounts terminated due to violation of our Terms of Service (e.g., abuse, fraud, or prohibited activities).
- Downtime or service interruptions covered under our Service Level Agreement (SLA), unless the SLA explicitly provides for refunds.
4. Cancellation Policy
4.1 How to Cancel
You may cancel your service at any time through your account dashboard or by contacting our support team at [email protected]. Cancellations take effect at the end of the current billing cycle, and you will retain access to the service until that cycle ends.
4.2 Effects of Cancellation
- Upon cancellation, automatic billing will cease, and no further charges will be applied.
- You will not be charged for the next billing cycle.
- No refunds will be issued for the remaining days in the current billing cycle.
Your account data may be retained for a period as required by law or for account recovery, after which it will be deleted per our Privacy Policy.
5. Modifications to This Policy
We reserve the right to update this Refund and Cancellation Policy at any time. Changes will be communicated via email or through our platform, and the updated policy will apply to all active services.
6. Contact Us
For questions or to request a refund or cancellation, please contact our support team at [email protected] or through the support section of our website. We’re here to assist you!
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